custom IVR interactive voice response service
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interactive voice response service

Interactive Voice Response
Interactive Voice Response Service

Interactive Voice Response Service

interactive voice response service Database Systems Corp. (DSC) is a recognized leader in providing custom IVR services and phone system.

Interactive voice response (IVR) is a technology that automatically answers incoming calls using computer telephony integration (CTI).

An IVR answers the inbound call by playing a greeting message and presenting the caller with a menu of options. Calls can be processed completely by the computer phone system or can be intelligently routed to call center agents.

Organizations use interactive voice response technology to provide customers with fast and efficient services while reducing the cost of providing information. Callers can use an IVR to obtain information or to process transactions 24 hours a day, 7 days a week.

Interactive voice response solutions and services include the following:

DSC has been in business since 1978, providing computer software and solutions including phone applications, particularly for the call center industry.

Contact DSC to learn more about our Interactive Voice Response (IVR) services and turnkey systems.

Johns Hopkins University

"The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world."

Researchers at Johns Hopkins University utilize our IVR hosting services and interactive voice response data center to manage automated surveys of student volunteers. Johns Hopkins is collecting behavioral information over an extended period of time for long term health care research.

Custom Interactive Voice Response Services

The following turnkey IVR applications have been developed by Database Systems Corp. for its clients. These interactive voice response applications run on DSC's IVR call center.

Contact Database Systems Corp.

Contact Us Today to learn more about our custom interactive voice response systems and interactive voice response software including development and IVR outsourcing services.